Information Tools
Here are all the information tools we offer to help you with your travel:
Plani-Bus
Plani-Bus is an on-line trip planner. It enables you to get complete, personalized itineraries to suit your preferences.
Also check and print the bus timetables. This tool generates up-to-date information whenever you do a search, making it reliable, rapid and easy to use.
Mobile information tools
We offer a range of information tools available directly on your mobile device. Fast and easy to check, these tools ensure you always have the latest information, especially when you are on the go. Learn more about them.
My Profile: a secure space for exchanging information between you and the STO
https://www.secure.sto.ca/ Manage the information you wish to receive
- STO e-newsletter
- Alerts by e-mail
- Personalized System-Info (also offered by text messaging)
- Reminder - Time to recharge your Multi
- Promotions and contests
- Job offers
- Press releases
Load your Multi on line!
Whether you're at home or at work, load your monthly pass or e-wallet onto your Multi card on line!
And much more
- Submit a comment about our services.
- Print your receipts for the income tax credit.
- Submit a paratransit reservation request. (You must first qualify for the paratransit service).
- Access your information and make it easier to contact us.
- Enter exclusive contests and promotions.
Create a profile now to take advantage of these benefits!
Infobus service
This service gives the time that the next 2 buses will be passing for all the bus routes serving a stop. It is available by text messaging and by telephone.
2 ways to access the service
Infobus by text message
Just text your bus stop number to 819778
Tips!
- Trips marked with an asterisk (*) indicate the last trip of the day.
- Add STO (# 819778) to your contacts to simplify your Infobus requests.
Standard message rates may apply.
Infobus by telephone
Call the single access number 819 778-5555 and follow the voice prompts to enter your bus stop number.
The bus stop numbers appear in Plani-Bus and on all bus stops signs.
Texte message:
New bus stop signs
Note that this stop is only an example to show all the possible types of information.
Bus Stop Sign
A.
Infobus service accessible by text messaging, on the STO's mobile site or by telephone to get the time that the next 2 buses will be passing for all the bus routes serving a stop.
B.
Text at 819 778 the 4 digits of your bus stop number (located at the top on the bus stop sign)
C.
Bus route number.
D.
Bus routes shown in purple are peak period routes. They are in service from Monday to Friday during peak hours and travel in the direction of traffic flow.
E.
Bus routes shown in black are regular routes. They are in service from Monday to Sunday throughout the day, unless specified otherwise (see F.)
F.
Message for the adjacent bus route only.
G.
Icon showing the accessibility of the adjacent bus route.
H.
Icon showing the destination of the adjacent bus route. This type of destination is specific to neighbourhood routes that end at a Rapibus station or Park-and-ride.
I.
Icon showing that the stop is accessible for people in wheelchairs or with reduced mobility.
J.
Area reserved for information specific to this bus stop.
Learn more about these types of bus routes.
Transit map
The transit map gives an overview of all the bus routes and their transfer points. It is displayed in some Rapibus stations and in many bus shelters in the system.
Where to get it
Download a PDF version from the Web site
Customer Relations
Contact Customer Relations at 819 770-3242. Our staff is available to help you.
Paratransit Service User's Guide
This guide is an essential aide for anyone using paratransit because it groups all the information about this service in one place.
Where to get it
- Download a PDF version from the Web site
- Pick up a printed version at the STO service point (Hull sector)
Wi-Fi zone
Wi-Fi access is an additional attraction to encourage public transit use because it allows riders to be entertained, get information or even work during their trip. This is an added value for anyone choosing to take the bus by making their travel experience better.
See the terms and conditions of use for this service.
