Basic Fares
The Société de transport de l’Outaouais (STO) offers a range of fares to match how the services are used and rider status. Student, senior, child or adult… whether you take the bus often or just once in a while, there is a fare that suits your needs.
Because paratransit vehicles are not equipped with readers, it is not possible to use the e-wallet on the Multi card. Consequently, the cash fare for paratransit is the same as the fare paid using the e-wallet on the STO’s regular system.
See the menu on the left to learn more about the fare discounts for certain rider categories.
Frequent travel
Fares on a 
card
If you plan to travel frequently on the STO system, get the Multi card to take advantage of the passes that can be loaded on it.
Fare payment | Fare | Where to get it |
|---|---|---|
FIDÉLITÉ Program 12 pre-authorized monthly payments | $99.00 | |
$110.00 | ||
Must be eligible and have applied for this | $64.00 |
Passes are not refundable after their start date.
Occasional travel
Other fares and payment methods
If you only use the paratransit service occasionally, the options below are the best ways to pay your fare when boarding the vehicle.
Fare payment | Fare | Where to get it |
|---|---|---|
Ticket | $4.50 |
|
$3.80* | ||
Cash | $2,80 |
If you plan to take the bus more frequently, passes are a more advantageous option.
Cash
The cash fare is the best option for occasional trips.
The exact fare is required, because bus drivers cannot give change. Also, they cannot issue receipts or accept tips. Pennies are not accepted.
Multi
The Multi is a smart card that:
- Personalized and not transferable because your name, rider category and photo appear on it. You are therefore the only person who can use your card;
- Loaded with one or more STO passes giving you access to the paratransit service.
Conditions for obtaining a Multi
You can get your first personalized Multi card for free at one of the 4 service points. Only residents of Quebec are eligible for the card.
To obtain a card, an ID card with photo is required, such as a health insurance card or driver's licence.
Recharging the card
Once the Multi card has been issued, it can be recharged at any time at one of the service points, one of the recharging sites or on line in My Profile.
Lost, damaged, stolen or defective card
- If your card is lost, damaged or stolen, go to one of the service points to get a new Multi card and its contents for a fee of $10 (non-taxable).
- If your Multi card is defective, it will be replaced at no charge.
FIDÉLITÉ Program
Save 10% on the price of a monthly pass with the FIDÉLITÉ Program. This annual pass purchased by pre-authorized monthly debit payments is practical because it allows you to travel without worrying about renewing your pass.
Click here to discover the advantages of the FIDÉLITÉ Program and to enrol!
Monthly pass
Unlimited travel for the entire month!
The monthly pass is loaded on the Multi. It gives you unlimited travel for the entire month (from the first to the last day of the month). It is ideal if you use the paratransit service several times a month.
You wish to get a monthly pass for the first time?
Check the conditions for obtaining a Multi before you go to one of the 3 service points or the issuing centre to get a Multi on which your pass will be loaded.
You already have a Multi?
You can recharge the card at any time at one of the 3 service points, the issuing centre, one of the recharging sites or on line in My Profile. You can even recharge your pass for several months. Avoid the line-ups and recharge your card before the end of the month.
Passes are not refundable after their start date.
Ticket
The bus ticket allows you to take occasional or last-minute trips. It has no expiry date and is transferable.
The ticket is accepted without a supplement.
Tickets are sold in booklets of 6 tickets. To accommodate their customers, some retail outlets have taken the initiative to sell single bus tickets. However, this type of service cannot be expected from all authorized ticket outlets.
