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Planning a Trip

Here are a few tips and tricks to help you plan your trips.

1. Prepare your trip

Know the details of your trip before checking the information tools and planning tools offered.

Image showing someone thinking about her trip
  1. From where am I leaving?
  2. What is my destination?
  3. What time do I have to leave at?
  4. What time do I have to arrive at my destination?
  5. Do I have to go to several places?
  6. Consult the tools available

2. Consult the tools available

Image showing various information tools : the Internet, the telephone, the User's Guide

A full range of tools are available to easily find information about schedules, itineraries and payment methods. Whether you are at home, the bus stop or a Service Point, you will always be well informed.

View the description of the information tools and planning tools to identify the ones that are best suited to your needs.

Plani-Bus is the best tool to create your personalized itinerary based on your needs.

You can also contact Customer Relations at 819 770-3242. The information staff will be happy to help you figure out your itinerary.

3. Get organized

Once your trip is planned, you need to decide how to pay your fare based on your rider profile and how you use the service.

Check the Fares section of our Web site to learn more about the fares available.

Image showing two people saying "Now, I can go where I want!"

Check the Taking the Bus page to learn more about using public transit on a daily basis.

Planning Tools

The STO has developed tools to make it easier to use public transit. Download them to learn more and print them if necessary (available in french only).


Taking the bus: Easy as 1-2-3 (Available in french only )

Trip planning sheet

Use the trip planning sheet (available in French only) to write down the information for your trip (departure and arrival, bus route to take, transfers, etc.). It is also a reminder of the trip details to and from your destination.


2012 Société de transport de l'Outaouais. All rights reserved. The information and data on this site may not be used for business purposes or financial gain without authorization from the STO.